Who we are
At PT. Charisse Sultan Mahendra (ChaTanDra), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your information. By accessing or using our services, you consent to the practices described in this Privacy Policy.
Our website address is: https://chatandra.com.
Information We Collect
We may collect various types of information when you interact with our website or services, including:
-
Personal Information: This may include your name, email address, phone number, and other identifiers you provide to us when you register, place an order, or communicate with us.
-
Payment Information: When you make a purchase, we collect payment details such as credit card information, billing address, and transaction details.
-
Device and Usage Information: We may collect information about your device, browser type, IP address, and the pages you visit on our website. This helps us improve our services and tailor them to your preferences.
-
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your online activities. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect for various purposes, including:
-
Providing Services: To process orders, provide customer support, and deliver the products or services you request.
-
Communication: To send you important information, updates, and promotional materials. You can opt out of receiving marketing communications at any time.
-
Improving Our Services: To analyze how our website and services are used, troubleshoot issues, and enhance user experience.
-
Security: To protect our website, services, and users from fraudulent or unauthorized activities.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting our business, or providing services to you. These third parties are bound by confidentiality and data protection agreements.
Data Security
We take data security seriously and implement measures to safeguard your information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data.
Your Choices
You have the right to access, correct, or delete your personal information. You can also manage your communication preferences and opt out of certain data processing activities. To exercise your rights or for any privacy-related inquiries, please contact us at info@chatandra.com.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically to stay informed about our data handling practices.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@chatandra.com. Your privacy is important to us, and we will respond to your inquiries as promptly as possible.
Effective Date: September 2023
Thank you for choosing us. We appreciate your trust in us and are dedicated to protecting your privacy.
